Privacy Policy

When you interact with us, we may collect:

• Contact details — your name, phone number, WhatsApp number and email address, submitted via the appointment or contact forms.
• Reason for visit — a short description of the health concern you wish to discuss, so we can route the appointment to the right doctor.
• Appointment details — preferred date, time and department.
• Clinical records — information you share with the doctor in person, along with reports, prescriptions and follow-up notes generated during your visit. These are stored only in our internal clinic systems and are not collected through the website.
• Website analytics — basic usage data (pages visited, device type, approximate location) collected via Vercel Analytics and Speed Insights to help us improve performance. This data is aggregated and does not personally identify you.

• To schedule, confirm or reschedule your appointment.
• To contact you about your visit, reports or follow-up care.
• To provide medical consultation and maintain accurate clinical records.
• To respond to enquiries you send via our forms or email.
• To improve our website, services and patient experience using anonymised analytics.
• To comply with applicable laws, including medical record-keeping obligations.

We do not sell or rent your personal information. We may share it only in these limited cases:

• With the treating doctor and clinical staff directly involved in your care.
• With laboratories or diagnostic centres when investigations are prescribed, and only the information needed for those tests.
• With trusted service providers who help us operate the website (hosting, email delivery, analytics) — bound by confidentiality and limited to the purpose of the service.
• When required by law, regulation, legal process, or to protect the rights, property or safety of any person.

Appointment and contact enquiries are retained for as long as needed to provide the service and for a reasonable follow-up period. Clinical records are retained in accordance with applicable medical record-keeping requirements in India. Anonymous analytics data may be retained for longer to track long-term trends.

We use reasonable technical and organisational measures to protect your information — including encrypted transmission (HTTPS), access controls and limited staff access to personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

You may, at any time:

• Ask us what information we hold about you.
• Request that we correct inaccurate or outdated details.
• Request deletion of contact information collected through the website, subject to medical record retention requirements.
• Withdraw consent for non-clinical communications (such as appointment reminders) by writing to us.

To exercise any of these rights, email us at healthcaresiddhartha@gmail.com or call 08532 228555.

Our website uses a small number of cookies and similar technologies for essential functionality and anonymous analytics. You can disable cookies in your browser settings — some features may not work as expected if you do.

Our website is intended for adults. Patients under the age of 18 should be accompanied by a parent or guardian when booking or attending a consultation. We do not knowingly collect information from minors through online forms without parental consent.

We may update this Privacy Policy from time to time. Material changes will be highlighted with a new “Last updated” date at the top of this page.

For any privacy-related questions or requests, please reach us at:

Siddhartha Healthcare
Beside SNT Talkies (Now Mangalya Shopping Mall), Lingasugur Road, Raichur
Karnataka, India
Phone: 08532 228555
Email: healthcaresiddhartha@gmail.com